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Course ID

BAB-608

Title

Business Analysis Essentials

Price

$1,795.00

Duration

3 Days

Audience

 

Level

 

Delivery Method

Instructor-led

Software Assurance

 

Microsoft CPE

 

Course Audience

​The following individuals would benefit from participating in this workshop:

• Project managers and senior managers

• Business analysts

• Project stakeholders concerned with requirements management

• Those who aspire to become project managers or business analysts

• Those engaged in improving the delivery of products and services that meet user needs

Course Objectives

​The objectives of the workshop are to introduce skills, concepts and strategies to:

• Introduce participants to the roles and responsibilities of business analysts with a focus on project requirements definition

• Provide training that is consistent with the BABOK®

• Build the capabilities of participants so that they can successfully develop and manage project requirements and be a productive and contributing member of project teams

• Engage participants in interactive exercises designed to build their skills and confidence

• Familiarize participants with best practices in business analysis and requirements definition

• Provide a base of knowledge for additional business analysis learning, either self-directed or otherwise

Course Description

There is no more critical function in the management of successful projects than identifying a clear project scope, which includes identifying the requirements of the product the project will create. Unfortunately, identifying those requirements is difficult under even the best circumstances. Often, requirements are poorly understood even by business users of the systems or products to be created by the project and by the project designers and developers. Users often have a difficult time articulating requirements, and, frequently, the requirements will need to be changed during the course of the project. Those who develop the product of the project may also bring their own biases to product design, which may further complicate the ability of the project to produce deliverables that meet user needs.

A critical role in requirements elicitation and management is played by the business analyst. Business analysts serve as the link between the business interests served by the project and the technology that will be employed to deliver the functionality required by it. They are responsible for translating business needs into language that systems analysts can turn into a solution, for framing the problem and identifying the most appropriate solution. They keep the project focused on the needs for which it was initiated. They are often charged with gathering, documenting, and testing requirements, especially in software development and implementation projects.

The goal of this workshop is to enhance the skills of those engaged in requirements elicitation and management and to increase the capability of an organization to deliver products and services that meet user and stakeholder needs. It provides a focused overview of both the “hard” and “soft” skills necessary for business analysis and an introduction to the processes included in the Business Analysis Body of Knowledge (BABOK®) from the International Institute of Business Analysis (IIBA™)requirements cycle.

This workshop is compliant with the standards for business analysis and requirements definition, the BABOK®, Version 1.6, which has been prepared by the IIBA™. 

Requirements planning is an often-overlooked process but one that is critical to the success of the requirements cycle. Requirements planning identifies how the business analyst will elicit, document, analyze, communicate, track, validate, and verify project requirements. Without agreement on a requirements plan, the business analyst cannot be certain that stakeholders agree with the scope of the effort and the methods to be employed.

Identifying project requirements is difficult under even the best circumstances. Often, requirements are poorly understood even by business users of the systems or products to be created by the project and by the project designers and developers. Users often have a difficult time articulating requirements, and, frequently, the requirements will need to be changed during the course of the project. Those who develop the product of the project may also bring their own biases to product design, which may further complicate the ability of the project to produce deliverables that meet user needs.

This two-day workshop introduces participants to two of the critical components of the requirements cycle established by the IIBA™ — requirements planning and requirements elicitation

The goal of this workshop is to enhance the skills of those engaged in requirements elicitation and management and to increase the capability of an organization to deliver products and services that meet user and stakeholder needs. It provides a focused overview of both the “hard” and “soft” skills necessary for business analysis and an introduction to the processes included in the BABOK® (Business Analysis Body of Knowledge®) requirements cycle.

Fortunately, a standard for requirements management has been promulgated and is continuing to be refined. That standard is detailed in the Business Analysis Body of Knowledge, the BABOK®, which has been crafted by the International Association of Business Analysts.

This workshop, which can be delivered in a one-day overview or a two-day or three-day more-detailed format, is designed to provide a set of tools for IT project managers or those engaged in the requirements process that will allow them to deliver more successful projects. It provides techniques for planning the requirements effort, eliciting user and supplementary requirements from stakeholders, analyzing requirements for accuracy and completeness, and ensuring that the solution contains the expected requirements. It addresses the “hard skills” of requirements management and the “soft skills” that are necessary for managing the extensive conflict implicit in requirements elicitation and management and the expectations of stakeholders.

The workshop can also provide frameworks for building or improving organizational requirements management processes.​

Course Prerequisites

​None

The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.

Course Outline

Day 1

  • Define BA Roles and responsibilities
  • Describe the emerging BA profession including the IIBA certification program
  • Describe the difference between business analysis versus systems analysis
  • Describe the challenges of business analysis
  • Describe the interface between business analysis and project management
  • Understand scope and configuration management
  • Describe and apply the BABOK Knowledge areas, Fundamental Skill areas and Technical Skills
  • Apply enterprise analysis skills in
    • Organizational aspirations and measurement of financial performance
    • Strategic planning
    • Organizational architecture
    • Building the business case (feasibility, opportunities, risk, benefits/costs and analysis)
    • Detailing and documenting the business case (selecting and prioritizing projects)
    • Problem solving
  • Describe requirements planning and management (roles, responsibilities, stakeholder needs, interests and conflict management

Day 2

  • Build the requirements development project plan, including
    • Identification of deliverables and activities
    • Identification of the schedule and milestones for requirements development
    • Management of the scope of the requirements project
    • Reporting on requirements progress and performance
  • Exercises in requirements planning
  • Apply requirements gathering techniques for collection of requirements, including
    • Brainstorming
    • Identification of scenarios
    • Document analysis
    • Focus groups
    • Interface analysis
    • Interviews
    • Job shadowing
    • Prototyping
    • Requirements workshop
    • Survey/questionnaires
    • Reverse engineering
    • User task analysis
  • Describe requirements analysis and documentation, and attributes of good requirements

Day 3

  • Apply techniques for analyzing requirements (data/behavior, process/flow and usage models)
  • Demonstrate skills in managing
    • Supplementary requirements
    • Assumptions and constraints
    • Requirements attributes
    • Traceability of requirements
    • Requirements specifications
    • Requirements validation
  • Communicate requirements
  • Identify requirements format (target audience, presentation requirements, preferences and tools)
  • Describe the creation of the requirements package
  • Describe requirements presentation
  • Describe the management of requirements review and signoff
  • Exercise in requirements communication and presentation
  • Describe requirements implementation including issues such as
    • Alternative solutions
    • Technology options
    • Facilitation of solution selection
    • Usability of the solution
    • Quality assurance

Status

Active

Technology

Business Skills

Category

Business Skills

SubCategory

Business Analysis

Details

Business Analysis Essentials

Attachments

Version: 6.0
Created at 9/3/2013 11:57 AM by Jeannie Griswold
Last modified at 6/29/2015 11:40 AM by GSATRAIN\Administrator