Duration: 4 Days
Delivery Method: Instructor-led
Software Assurance Value:
This four-day instructor-led course provides students with knowledge and skills to install and configure System Center Service Manager. The course focuses on implementing, configuring and integrating Service Manager with other System Center products. It also focuses on how IT processes such as the Microsoft Operations Framework (MOF) and IT Infrastructure Library (ITIL) can be implemented side-by-side with Service Manager.
After completing this course, students will be able to implement and configure Service Manager in the enterprise environment.
This course is intended for IT Professionals who have at least one year of experience with IT processes or one or more System Center products (Operations Manager, Configuration Manager).
Before attending this course, students must have: